FAQs
Have a question? We've answered some of the most common queries about our salon, appointments, services, and policies below. If you can't find what you're looking for, our friendly team is always happy to help - just get in touch.
1. Do I need to book an appointment?
Yes, we recommend booking in advance to secure your preferred stylist, service and appointment time.
2. What happens if I need to cancel?
We kindly ask for at least 48 hours' notice if you need to cancel or reschedule your appointment.
3. Do you offer consultations?
Absolutely. We offer consultations to discuss your hair goals, recommend services and create a personalised plan.
4. What should I do before my colour appointment?
Please arrive with clean, dry hair unless advised otherwise. If you're having a colour correction, avoid using box dye beforehand.
5. How long will my appointment take?
Appointment times vary depending on the service. We'll provide an estimated duration when you book.
6. Do you use professional hair products?
Yes. We use premium salon-quality products to help achieve beautiful, healthy, long-lasting results.
7. Can I bring inspiration photos?
Of course. Inspiration photos are a great way to communicate your desired style with your stylist.
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